Frequently Asked Questions

Frequently Asked Questions

Looking for something? Here are some of our most commonly asked questions.

Why does BW&R’s sauce make me the boss?

We want everyone to enjoy that just right combination of heat and flavor. Start with our Original Buffalo Medium or go crazy with Roasted Garlic Atomic. Mix and match until you find your perfect blend. Just because you like those Ragin Cajun flavors doesn't mean you need to blow steam out your ears. With our sauce, you’re the boss.

I love your bleu cheese sauce, what’s in it?

We make our bleu cheese sauce fresh from our original secret recipe. We can’t tell you what’s in it, but we can tell you this - you’re going to love it.

Why do you serve your wings in servings of 5 instead of 6?

We go for quality, not quantity. We like our wings big and meaty, and only serve you fresh, never frozen chicken. In our case, less really is more.

I’ve never had wings so saucy, why so much sauce?

We always serve our wings made to order and swimming in sauce, in a traditional “Anchor Bar Style” way. Your fingers might get a little messy but more sauce, more flavor.

How do I find a location near me?

Follow this link to find a Buffalo by you. Nothing close? Cross your fingers, we might be opening a location in your area soon.

How do I purchase gift cards?

Just stop by your local store and they’ll be happy to accommodate. Find a store near you.

Where can I use my gift card?

BW&R gift cards can be used at any participating BW&R location.

How do I check the balance of my gift card?

Check out the back of the card, there's a toll free number on the back of every BW&R gift card that you can call for balance inquiries.

How do I own my own Buffalo?

We don’t blame you, everyone should own their own Buffalo! If you’re interested in franchise opportunities visit our franchising section for more information and complete the online form. We’ll be in touch.

Need to contact our guest services?

Feel free to reach out! Contact us online or call us at 1-800-WINGS-USA.

Do you participate in sponsorships or provide donations?

BW&R strives to be an active participant in each store's local community. All requests should be directed to your local BW&R, in writing, to the attention of the store manager.  Click here to find your local store.

Can't find what you're looking for?

We apologize, but we’ll get you an answer! Contact us online or call us at 1-800-WINGS-USA.